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Pew: nearly half of US adults now use AI chatbots, up sharply since 2023

ChatGPT alone was used by 44% of adults, ahead of Gemini at 24%, Copilot at 17% and Meta AI at 14%, even as most respondents said AI is advancing too fast.

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The Pew Research Center reported that 49% of US adults had used an AI chatbot, up from 33% in 2024 and 23% in 2023. Among chatbot users, about 24% reported using them daily, split between several-times-daily (12%), almost constantly (4%) and about once a day (8%).

ChatGPT remained the dominant single platform, used by 44% of adults, more than double its 18% share in 2023. Google’s Gemini followed at 24%, with Microsoft Copilot at 17% and Meta AI at 14%. Adoption skewed heavily by age: 63% of adults under 50 reported chatbot use, against 23% of those 65 and older.

Rising use did not translate into confidence in the technology. The survey found 40% of respondents expected AI to have a negative effect on society, 63% thought AI was advancing too quickly, and 71% were concerned about risks to their personal data. The survey, fielded 17–23 February 2026 among 5,119 US adults, was the latest in Pew’s recurring series tracking American attitudes to AI since the release of ChatGPT.