OpenAI's enterprise revenue overtakes its consumer business

OpenAI chief financial officer Sarah Friar told investors that revenue from business and enterprise customers had overtaken revenue from consumer products such as ChatGPT subscriptions, according to CNBC — a crossover she said came roughly two quarters earlier than she had previously forecast. Friar had told investors earlier in the year that OpenAI’s revenue split stood at about 60% consumer to 40% enterprise, and had projected the two would reach parity only by the end of 2026; she was reported to have said “those lines have now crossed” because enterprise revenue accelerated faster than expected.

The company’s overall annualised revenue run rate was reported to have reached roughly $40 billion, having doubled from about $20 billion at the start of the year in around eight months, with business-customer revenue reported to have risen 32% in a single month. The figures were shared in an investor update rather than an audited financial disclosure, and, as with comparable disclosures from other frontier labs this year, were described as preliminary.

The update followed a report OpenAI published two days earlier arguing that its most intensive corporate users were pulling further ahead of typical customers in how deeply they had integrated its tools — evidence, on OpenAI’s own account, for where the newly dominant enterprise revenue was coming from. The disclosure landed the same week that Anthropic told investors its own annualised revenue run rate had passed $65 billion, intensifying comparisons between the two companies’ finances ahead of prospective public listings.